Forward the booking confirmation. Get the itinerary.

Every trip gets its own import address

Rather than connecting your mailbox and letting an app read everything in it, each trip has its own address. You forward the things that belong to that trip and nothing else is visible to us.

That distinction matters more than it used to. Handing a travel app full inbox access to find four confirmations is a large amount of trust for a small amount of convenience; forwarding is the version of this that does not require it. The address can be regenerated if it ever ends up somewhere you did not intend.

• Multi-leg bookings

Email, PDF, or a photo of a paper voucher

Airline and hotel confirmations mostly arrive as email, sometimes with the actual detail in an attached PDF and a marketing banner in the body. Both paths work: the message itself is read, and so are PDF attachments.

Photos work too, which covers the printed voucher from a tour desk and the confirmation somebody screenshotted and sent you on a messaging app. The text is read out of the image and treated the same way.

What comes out the other side

Not a note with the email pasted into it. You get typed entries — a flight, an accommodation, a car hire, a transport leg or an activity — each with its own fields: start and end dates, times, place, and the booking reference you will actually need at a desk.

A return trip yields both directions rather than only the outbound. A confirmation covering several legs yields the legs separately, each on its own day. Where the booking has a location, the entry is placed on the map with everything else.

• Getting it into your calendar

When it gets it wrong

Sometimes it will. Confirmations are marketing emails that happen to contain data, every airline formats them differently, and some of them are genuinely ambiguous about which timezone a time is in.

So extracted items are shown to you for review before they become part of the plan, rather than being written in silently and discovered three weeks later at an airport. Correcting one is editing a field, not starting again.

This is worth stating plainly because parsing accuracy is the single most common complaint about every product in this category, ours included. An import feature that hides its failures is worse than one that admits them.

What happens to the email you forward

It is processed to extract the booking and the attachment is kept with the trip, so the original voucher is there when you want to show someone the actual document. Documents belong to the trip, so they go when the trip does.

The import address is specific to one itinerary. It is not a mailbox connection, so nothing else in your email is reachable.

• Reading it offline

Questions people ask